Retail SMB SaaS Use and Purchase Trends, July 2020


Retail SMB SaaS Use and Purchase Trends, July 2020

A look back at spring of 2020 and how retail businesses are Investing in technology to survive COVID-19. From Localogy’s Modern Commerce Monitor survey of US SMBs, this report segments retail businesses and their technology adoption behavior. Find out which types of SaaS applications (e.g., CRM scheduling, POS) retail SMBs are buying and using. Channel preference and pricing models are also covered. The report examines how retail small businesses are operating and when they expect to recover from Covid-19 impact.

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Date: July 2020

Length: 3 Pages

Composition: Charts and analysis (responses and trends from April, June 2020)

Charts included:

· Challenges retail business owners face
· Consumer demands
· Retailers adoption of new technology, software and digital tools
· Ecommerce adoption by type of platform
· Expectations of future recovery and when